BILLING INFORMATION: Charges on your card for purchases will appear as: Tranquil Trails Retreat Camping Store
CONTACT INFORMATION: We are here to assist you 24/7 with any billing questions. You can reach us by using any of the following methods:
Email: [email protected]
Phone: (877) 272-2250
RETURNS: Please use the following address (and address to the Returns Department as mentioned below):
Returns Department, RMA#
Tranquil Trails Retreat Camping StoreTRACKING INFORMATION: We work with a variety of shipping providers. Please use the below shipping providers' websites to find your tracking number. If you have any questions, please do not hesitate to contact us and we'll be happy to assist you.
FOR REGULAR (FREE) SHIPPING: All orders will be shipped via USPS within 24 hours after order confirmation. Please allow 2-4 days for delivery. You will receive an email confirmation with your tracking number after your order is shipped. You may track your package by going to USPS.com.
FOR EXPEDITED (PAID) SHIPPING: All orders will be shipped either via UPS or FEDEX within 24 hours after order confirmation. Please allow 1-2 days for delivery. You will receive an email confirmation with your tracking number after your order is shipped. You may track your package by going to either UPS.COM or FEDEX.COM